Privacy Policy

Last updated: 05 September 2025

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use our services, or make a purchase from our website (the “Site”), or otherwise interact with us regarding the Site (collectively, the “Services”).

By using our Services, you agree to the collection and use of your information as described herein.

1. Information We Collect

A. Information You Provide

  • Contact details such as name, address, phone number, and email

  • Order and payment details

  • Account login information

  • Shopping activity such as products viewed or purchased

  • Communications with our customer support

B. Information Collected Automatically

  • Device and browser type, IP address, network information

  • Interaction data such as pages visited and actions taken

  • Cookies, pixels, and tracking identifiers

C. Information From Third Parties

  • Payment processors, shipping providers, and analytics partners

  • Marketing and advertising partners

  • Affiliates and business service providers

2. How We Use Your Information

We use personal information to:

  • Provide and manage our Services (process payments, fulfill orders, shipping, returns)

  • Improve our Services and customer experience

  • Communicate with you about your orders and support requests

  • Send you marketing and promotional materials (if you have consented)

  • Prevent fraud, ensure security, and comply with legal obligations

3. Cookies & Tracking

We use cookies and similar technologies to:

  • Enable core functionality of the Site

  • Remember your preferences

  • Perform analytics to improve our Services

  • Deliver relevant advertising, including third-party ads

You can disable cookies in your browser settings. Please note that certain functions of the Site may not work properly if cookies are disabled. We also honor Global Privacy Control (GPC) signals for opt-out requests.

4. Sharing Your Information

We may share your personal information with:

  • Service providers such as payment processors, shipping companies, and IT providers

  • Marketing and advertising partners

  • Affiliates within our business group

  • Legal authorities if required by law

  • In case of a merger, acquisition, or business transfer

5. Data Retention & Security

  • We retain personal data only as long as necessary to fulfill orders, comply with legal obligations, or resolve disputes.

  • We implement reasonable safeguards to protect your personal information. However, no method of electronic storage or transmission is completely secure.

6. Children’s Privacy

Our Services are not directed to children. We do not knowingly collect personal information from individuals under 16 years old. If we learn we have collected such data, we will delete it.

7. Your Rights Under GDPR

If you are located in the European Economic Area (EEA) or the UK, you have the following rights under the General Data Protection Regulation (GDPR):

  • Right of access to the data we hold about you

  • Right to request correction of inaccurate data

  • Right to request deletion of your personal data

  • Right to restrict processing in certain circumstances

  • Right to data portability

  • Right to object to processing, including direct marketing

  • Right to withdraw consent at any time

To exercise these rights, please contact us using the details below. We may require proof of identity to process your request.

8. Your Rights Under CCPA

If you are a resident of California, you have the following rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal data we collect, use, and disclose

  • Right to request deletion of your personal data

  • Right to opt out of the “sale” or “sharing” of personal information for targeted advertising

  • Right to non-discrimination for exercising these rights

You can exercise these rights by contacting us using the details below. If you submit a request, we may verify your identity before acting. You may also designate an authorized agent to act on your behalf.

9. International Data Transfers

Your personal information may be transferred to and processed in countries outside of your own. We ensure that such transfers comply with applicable data protection laws and include appropriate safeguards such as Standard Contractual Clauses.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

11. Contact Us

For any questions or requests regarding this Privacy Policy or your personal data, please contact us:

ARC Ic ve Dis Ticaret Tekstil Limited Sirketi
Adalet Mahallesi Manas Bulvari, Folkart Towers A Kule 2601
Bayrakli, Izmir, Turkey 35530
Email: hello@shopbst.net